Report a fault

Are you already registered to the SMART Annual Aftercare Plan? If so, you can report a fault via the contact form below. Alternatively, please call 0800 865 4328.

Is there a problem with your heat pump?

Report your fault using the contact form, or call us on 0800 865 4328.

Not registered to the SMART Annual Aftercare Plan? Click here to learn more, or contact us directly to sign up.

Report a fault here:

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